"Google My Business" Management

Reach and Engage with customers respond to Reviews, Ratings and Q&A’s with Localorm

“Google My Business” is the best marketing tool for local businesses today. Your Google My Business listing and knowledge panel needs continued care and attention. A fully completed and continually updated Google My Business listing is one of the most important factors for Local SEO and your business to rank well on page 1 of Google.

For business owners, time is precious. Therefore, Localorm can provide you with google experts to manage your Google My Business listing so that you can focus on building your business and use google my business insights provided by Localorm for your marketing and business strategies.

Localorm provides you with

  • Dedicated person to handle your account
  • Monitor and manage your Google My Business listing
  • Weekly updates
  • Assistance in optimization
  • Customer engagement

Getting Started:

We at Localorm firstly claim and verify your business on Google for you and in the case of the business already claimed we will audit your Google My Business Panel and fix the missing gaps. Many businesses could have been claimed but not many follow Google Guidelines in completing the process.

Google My Business Knowledge Panel holds very important information that your customer would want to know before he makes a purchase decision and they are:

  • Business Type
  • Address
  • Hours of operation
  • Phone Number
  • Link to website
  • Images
  • Link to Google maps
  • Review
  • Overall Star Rating
  • Popular times to visit
  • Related Searches
    And More

Managing your Google My Business listing – Step by Step

  1. We claim and verify your business on your behalf. (if not yet claimed)
  2. We work with you to compile the required information – Almost 60 fields and additional attributes. This will be compiled in an excel format before we update it on google my business.
  3. We ensure that the data information is consistent along all other citations.
  4. The cloud hosted Localorm Dashboard will help edit, change and add information. However, the updated information will be moderated by Google before being published.
  5. Reports and insights will be provided to you regularly.

Managing Suggested Edits.

Edits show up on google. These edits can be suggested by your customers or even your competition. If these edits are not accepted or rejected by the owner, the suggested edits will automatically be published on your knowledge panel.

Of course, you do not have to worry as Localorm will manage this for you.

Managing Image Uploads:

Google has guidelines for uploading images that will help your listing rank well on Google “3Pack”. Businesses with more images get higher click through and requests for direction. These requests are 40% higher than a business without images

We will work with you to click great pictures if required or work on your existing picture and ensure images are uploaded regularly.

Monitoring and responding to reviews:

Online reviews are like “Word of Mouth” in the brick and mortar world. Monitoring and responding to reviews is very critical for a positive online business reputation. Localorm which is an Online Reputation Management tool can help you monitor, flag, respond to all kinds of reviews be it positive, negative or neutral. We also will be training up your team to handle reviews or we can do it on your behalf.

Scheduling and Managing Google Posts

Google My Business has a feature where businesses are allowed to post content on the Knowledge Panel.

We can create, design and post for you weekly, biweekly and monthly basis. The content can be on special offers, events, product promotions, company news and this can be further shared on social media from Google.

Uploading of videos

Videos are a powerful way of connecting with potential customers. We can upload them on Google My Business Page for you. We can upload videos in two ways

  1. Upload them to photos or videos
  2. Upload them as posts.

Google has certain guidelines when it comes to uploading videos and we keep this in mind when we upload and manage your Google Knowledge Panel.

Leave it to us

Claim and Verify

We claim your Google My Business listing and have it verified for you

Update and upload

Your Google My Business Profile is then updated with all the required fields and attributes making it optimization ready for local search

Monitor the Profile

We continually monitor and manage your Google My Business Knowledge Panel for reviews, Q&A, customer alerts and carry out changes whenever required.

Google Posts

We create and publish Google My Business posts on your behalf based on the schedule of posts required.


We respond to new questions and manage answers on your behalf and involve you whenever there is a need for a customized solution


We provide you with techniques to generate new reviews and will respond to new reviews left on your profile. Involve you if there is a need for a customized response

Account Manager

A Google My Business expert will be in touch with you to answer your queries and ensures best results


Localorm our cloud hosted dashboard for viewing the performance of Google My Business profile and checking the information


A detailed report is delivered to you every month with your Google My Business profile insights