Review Monitoring, Management and Generation
Accumulate reviews, respond and engage with your customers using Localorm
Consumers have the power to share details about their purchase or their customer service experience to the online audience through different online platforms.
Research has shown that 88% of customers trust online reviews as much as they would with personal recommendations (Word of Mouth).
“Review Sites” relevant to your business all in one place
- Localorm enables you to aggregate, monitor and manage reviews with a user-friendly dashboard. Recommended sites to manage reviews would be Google, Facebook, Zomato, Talabat, Glassdoor, Booking.com, Expedia
- New review alerts – Get automatic alerts when you get one
- Respond to all types of reviews
- Assign conversations to your team and respond to reviews straight from Localorm
Review Generation:
Reviews are one of the most important ingredients for a good online reputation and responding to them help your business rank well on search engines. Therefore, it is very critical for any business to have a good strategy for review generation monitoring and management. Localorm can help you do that.
Leave it to us
Range of support
From a small and medium Business to an enterprise with multi-locations, branches.
Google My Business Insights
Access insights from Google My Business for any number of locations all on a single Localorm Panel with features to narrow down and filter performance insights for better understanding.
Reports
Access reports real-time for all data sets and locations. You can download and share reports
Review Monitoring and Management
Get alerts on new reviews across your locations and respond to them through the Localorm dashboard with a personalized message or use scripted responses depending on the type of review.
Reputation Management
Respond to all kinds of reviews – positive, negative and neutral with personalized messages. Manage negative responses through engagement with the customer
Historic Data
Access up-to ten years of customer reviews for every location and up 18 months of Local Search Insights.
Integrations
Build integrations from Localorm to your existing customer support and Social Media platforms.